FAQ

Apoio a Clientes

Consult our customers' and visitors' most frequently asked questions.

If you can't find an answer to your question, our Customer Support Service is available by phone through (+351) 212 530 902 or via email at [email protected].


  • Q: Do the values on display include VAT?
    A: All presented values don't include the current Portuguese VAT.
  • Q: How can I order online?
    A: To perform an order, select the products you wish and their respective quantities. To finish, use the button at the top of the web site to continue.
  • Q: Do I need to register to make an order?
    A: Yes, we need your billing and shipping information, hence a required registration.
  • Q: How can I pay for an order?
    A: You can pay for your order via Paypal, Visa/Mastercard, on delivery or by bank transfer.

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